Simple test for any business owner.
Switch your phone off for 5 working days.
What stops?
If the answer is quotes, payments, half of the orders and every decision about a discount, then you don't have a team. You have people waiting for you :D
Most owners call this being hands-on. I think it is the most expensive habit in a small business.
The fix is not hiring more people. Write down the 10 decisions you make every week and give 5 of them away. With limits and rules, but away.
Some will be done worse than you would do them. That's ok. Slow is worse than imperfect.
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