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Martin Hayes →Having AI is not the same as using it
I went back through the ONS numbers on AI in UK businesses this weekend. The figure everyone quotes is the big one. Among firms with 10 or more staff, AI use went from about 12% in late 2023 to about 35%…
Most jobs are won before anyone reads the price
A lot of small businesses think they lose work on price. Sometimes they do. More often they lose it on the gap. The enquiry comes in on Monday. Someone means to reply properly, with a full quote…
If it only works when you are there, it is not a system
Ask a small business owner what happens when they take two weeks off. Most of them laugh. Then they tell you they will "keep an eye on emails". Which means they are not really taking two weeks off.…
