For four years I did every design job myself. I told myself it saved money. It cost me evenings, weekends and two clients who wanted things faster than one person can deliver.
The first designer I hired was not the most talented one I interviewed. She was the one who asked the best questions about the clients. That turned out to be the whole job.
Within a month the studio was taking on work I would have turned down. Within three, I was back to doing the part I am actually good at.
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