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This morning I walked 12 km across the city with my daughter, dropping her off to meet her mum at the office. Old iPod in my pocket, Frank Sinatra in my ears, a song about life being like the…

Many business owners only look for help when things start going wrong. Sales drop. Margins shrink. Cash flow becomes tight. Stress levels go through the roof. But the best time to work with a coach,…

One of the biggest mistakes in business is believing that today’s success will continue forever. When the economy is growing, sales are easier. Customers spend more. Mistakes are hidden. Average…

Nobody thinks about backups. Right up until the morning the website is gone. Most small businesses are one failed drive, one bad update, or one dodgy email away from losing everything. And the cruel…

That gap is the whole game. A first no is rarely a real no. It usually means not now, not enough information, or not the right moment. Each follow-up is not pestering. It removes one more reason to…

The instinct is to widen the message so more people fit. It feels safer. It is actually how you disappear. Broad messages are forgettable, because they are not for anyone in particular. Narrow…

Most people are still comparing which chatbot is smartest. That question is already old because the real shift in 2026 is that AI stopped being something you talk to and started being something that…

This year I did something I never thought I would do. I signed up for my first marathon. I am 47. When I told people at work, the reaction split right down the middle. Half of them said brilliant,…
